- Introduction
Markaz Amana Fix (“we”, “us”, or “our”) provides washing machine, refrigerator, and air conditioning repair services. This Privacy Policy explains what information we collect when you visit our website or book a service with us, how we use it, and the choices you have. By using our website or services, you agree to the practices described below.
- Information We Collect
We collect only what we need to schedule technicians, deliver a reliable repair, and keep you updated on your booking.
Information you give us
- Contact details: full name, phone number, email address, and service address.
- Booking details: appliance type, brand and model, fault description, and preferred appointment time.
- Messages you send through our contact form, WhatsApp, or phone calls to our support line.
Information collected automatically
- Device and browser information, IP address, and approximate location.
- Pages visited, time spent on the site, and referring website, collected through cookies and similar technologies.
- How We Use Your Information
- To schedule and dispatch a technician for your repair or maintenance request.
- To send appointment confirmations, technician arrival updates, and service follow-ups.
- To respond to questions submitted through our contact form or support channels.
- To improve our website, services, and the accuracy of our quotes.
- To meet legal, accounting, or regulatory obligations where applicable.
- Cookies & Tracking Technologies
Our website uses cookies to remember your preferences, understand how visitors use our pages, and measure the performance of our booking forms. You can disable cookies in your browser settings at any time; some parts of the site, such as the booking form, may not work as smoothly without them.
- How We Share Your Information
We do not sell your personal information. We only share it in the following limited circumstances:
- Field technicians assigned to your booking, so they can contact you and locate the service address.
- Payment processors, if you pay online, solely to complete the transaction securely.
- Service providers who help us operate our scheduling, SMS, or customer support tools, under confidentiality obligations.
- Authorities, where required by law, regulation, or a valid legal request.
- Contact Us
If you have any questions about this Privacy Policy or how your information is handled, reach out to our support team:
- Email: support@markazamana.com
- Phone: (977) 123-4567 / (917) 123-4567
- Address: 741 East, New York 10454, United States
Fast, Affordable & Professional Appliance Repairs Services In Your Locality
Our highly skilled specialists do a quick diagnostic to determine the failure’s primary cause as soon as they arrive at your residence or place of business.